Data Retention Policy

Effective Date: March 9, 2026
Last Updated: March 9, 2026

This Data Retention Policy describes how Scott's Hill Farm ("SHF", "we", "our", or "us") retains, archives, and disposes of information collected through our website and services.

This policy applies to all systems operated by Scott's Hill Farm including:

• scottshillfarm.com
• associated subdomains
• internal customer databases
• order and financial systems
• communications records

This policy works in conjunction with our Privacy Policy.

1. Purpose of Data Retention

Scott's Hill Farm retains certain information for legitimate business and legal purposes, including:

• processing customer orders
• maintaining transaction records
• complying with tax obligations
• supporting customer service inquiries
• protecting against fraud or abuse
• complying with applicable laws

Data is retained only for as long as necessary to fulfill these purposes.

2. Categories of Data Retained

Scott's Hill Farm may retain the following categories of data:

Customer Account Data

• name
• contact information
• account preferences
• account login records

Order and Transaction Records

• order details
• purchase history
• fulfillment records
• invoices and payment confirmations

Communication Records

• customer service communications
• email correspondence
• SMS communications
• support requests

Technical Logs

• website access logs
• system monitoring logs
• rate limiting or security events

3. Standard Retention Period

Scott's Hill Farm retains operational and transaction records for up to seven (7) years.

This retention period supports:

• tax and financial reporting requirements
• dispute resolution
• fraud prevention
• compliance with applicable laws

4. Archival and Anonymization

After the standard retention period expires, Scott's Hill Farm may:

• archive records for internal reference
• anonymize personal information
• remove personally identifiable data

Archived data may be retained in a limited form for historical or operational purposes where legally permitted.

5. Data Deletion

Scott's Hill Farm may delete or anonymize personal information when it is no longer necessary for operational or legal purposes.

Deletion may occur through processes including:

• database record removal
• anonymization of personal identifiers
• secure disposal of archived records

Data deletion schedules may vary depending on system architecture and legal requirements.

6. Legal Hold Exceptions

In certain circumstances, Scott's Hill Farm may retain information beyond the standard retention period.

Examples include:

• legal disputes
• regulatory investigations
• law enforcement requests
• compliance with court orders

During such circumstances, relevant data may be preserved until the matter is resolved.

7. Data Security During Retention

Scott's Hill Farm implements safeguards to protect retained data, including:

• encryption in transit
• encryption at rest
• restricted system access
• monitoring and logging
• infrastructure rate limiting

Customer databases are hosted internally and access is restricted to authorized personnel.

8. Third-Party Data Retention

Certain third-party services used by Scott's Hill Farm may retain information according to their own policies.

Examples include:

• hosting providers
• payment processors
• communication platforms
• analytics services

Scott's Hill Farm encourages users to review the policies of third-party providers where applicable.

9. Policy Updates

Scott's Hill Farm may update this Data Retention Policy periodically.

Changes will be reflected by updating the Last Updated date on this page.

Continued use of Scott's Hill Farm services constitutes acceptance of the updated policy.

10. Contact Information

Questions regarding this Data Retention Policy may be directed to:

Scott's Hill Farm
1288 Ridge Road
Burgettstown, PA 15021
United States

Phone: 724-215-9040
Email: legal@scottshillfarm.com